Intense promises that Intense frames will be free from defects in materials and workmanship. This limited warranty applies to the original owner only and is nontransferable. The original owner must register his/her purchase within 90 days on the
Register Bike Page. Intense will, at its discretion, repair or replace any frame that it determines to be defective during the warranty period. In order to exercise your right under the Intense Cycles
Limited Warranty Policy, the frameset must be presented to an authorized Intense dealer, Intense distributor or to Intense Cycles, Inc., together with the proof of purchase. Intense cannot accept collect shipments and is not responsible
for more than one way travel expenses, but may authorize pre-paid shipping through a return authorization (RA). For a RA number, questions or service, contact your Intense Cycles authorized dealer, or contact Intense Cycles.
Please fill out the below form and one of our tech services representatives will get back to you.
Please view our Limited Warranty Policy here.